Terms of service

Terms of Service

Last Updated: 15/8/2026

Welcome to Nuvgift. These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, and related services.

By accessing our website or placing an order, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Account Terms

You may be required to provide certain information to create an account or place an order.

You agree to:

  • Provide accurate, current, and complete information.

  • Keep your account and login information secure.

  • Update your information when necessary.

  • Be responsible for activity carried out through your account.

You must be at least 18 YEARS to make purchases independently through our website, or have the involvement and consent of a parent or legal guardian where applicable.

We reserve the right to suspend or terminate accounts that violate these Terms or applicable law.

2. Pricing and Payment

All product prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice. However, the price applicable to your order will generally be the price displayed at the time you complete your purchase, subject to correction of obvious pricing errors.

Applicable taxes, shipping charges, and other fees will be displayed at checkout where applicable.

We accept the payment methods made available on our website, which may include:

  • UPI

  • Credit/debit cards

  • Net banking

  • Digital wallet

Payments are processed through third-party payment providers. We do not knowingly store complete payment card information on our servers.

3. Product Descriptions

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colors, sizes, and other information are accurate and up to date.

However, minor variations may occur due to:

  • Screen and device settings

  • Product manufacturing variations

  • Lighting and photography

  • Packaging changes

  • Availability of particular components

We reserve the right to correct errors, update product information, or modify product details when necessary.

For gift hampers and curated products, individual items may occasionally be substituted with products of equal or greater value where an advertised item is unavailable, subject to applicable law and the information provided on the product page.

4. Order Acceptance

Placing an order on our website constitutes an offer to purchase the selected products.

After you place an order, you may receive an order confirmation. This confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to refuse, cancel, or limit an order for legitimate reasons, including:

  • Product availability issues

  • Pricing or listing errors

  • Payment problems

  • Suspected fraudulent or unauthorized transactions

  • Incorrect customer information

  • Shipping restrictions

  • Violation of these Terms

If we cancel an order after payment has been received, we will initiate an applicable refund to the original payment method or provide another appropriate resolution.

5. Shipping and Delivery

We ship orders to locations listed as serviceable on our website.

Orders are generally processed within 2-3 business days.

Estimated delivery times are:

  • Standard delivery: 6-7BUSINESS DAYS

  • Express delivery: 4-5 BUSINESS DAYS

Delivery estimates are not guaranteed and may be affected by circumstances outside our reasonable control, including weather, transportation disruptions, public holidays, strikes, high-demand periods, or incorrect delivery information.

For complete details, please refer to our Shipping Policy.

6. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy, which forms part of these Terms.

Eligible return requests must generally be submitted within 2 DAYS of delivery.

Certain products, including personalized, customized, perishable, or otherwise specified items, may be non-returnable.

For questions or return requests, contact us at NUVGIFT@GMAIL.COM

7. Prohibited Uses

You agree not to use our website or services to:

  • Violate any applicable Indian or other applicable law or regulation.

  • Engage in fraudulent, deceptive, or unlawful activity.

  • Attempt to gain unauthorized access to our website, systems, or accounts.

  • Introduce viruses, malware, or other harmful code.

  • Interfere with the security or operation of our website.

  • Copy, reproduce, or commercially exploit our content without permission.

  • Use automated systems to scrape, collect, or monitor website content without authorization.

  • Impersonate another person or entity.

  • Submit false, misleading, abusive, or unlawful information.

  • Attempt to disrupt our business or services.

We reserve the right to restrict or terminate access to users who violate these provisions.

8. Intellectual Property

All content on our website, including our brand name, logo, photographs, graphics, text, product descriptions, designs, and other materials, is owned by or licensed to NUVGIFT, unless otherwise stated.

You may not reproduce, modify, distribute, sell, or commercially exploit our content without our prior written permission.

9. Third-Party Services and Links

Our website may use third-party services, including payment processors, delivery partners, analytics providers, and other service providers.

We may also provide links to third-party websites. We are not responsible for the content, availability, security, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

10. Limitation of Liability

To the maximum extent permitted under applicable law, NUVGIFT will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of our website or products.

We are not responsible for delays or failures caused by circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable Indian law.

To the extent permitted by applicable law, our total liability relating to a particular order will not exceed the amount actually paid by you for that order, except where a different limitation is required by law.

11. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer protection laws and other mandatory legal requirements, disputes arising from these Terms or your use of our website shall be subject to the jurisdiction of the courts located in Maihar ,MP, INDIA

Nothing in this clause prevents a consumer from exercising rights or remedies available under applicable Indian consumer protection laws.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, services, or applicable legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

13. Contact Us

If you have questions about these Terms, please contact us:

Nuvgift
Email: nuvgift@gmail.com
Phone/WhatsApp: 9406720208
Business Hours: [10am to 8 pm]

NuvGift — Give Something Special.